Frequently Asked Questions

Age, patina, and gentle signs of use are part of the story. Notable flaws will always be photographed and described before purchase.

Orders are carefully packed and typically sent within three to five business days. Tracking is provided when your label is created.

Yes. When practical and safe, multiple pieces can be packed together and excess shipping can be adjusted.

Yes. Share your budget, room, color direction, and the feeling you want. We’ll use those details to guide the collection.

Use the sourcing-list button in the Sold Archive to submit a request for something with a similar feeling.

Use the Order Status page with the order or project number and the email address used at checkout.